Privacy Policy

1. Information We Collect

We collect information you provide directly, including: name, email address, profile information, payment information (processed by Stripe), government ID documents (for KYC verification), and transaction history.

2. How We Use Your Information

• To provide and maintain our marketplace services
• To process transactions and escrow payments
• To verify identity and prevent fraud
• To communicate with you about your account and transactions
• To improve our platform and user experience
• To comply with legal obligations

3. Information Sharing

We share your information with: Stripe (payment processing), identity verification providers, and other users only as necessary for transactions (e.g., sellers see buyer usernames after purchase). We do not sell your personal information.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. Payment information is processed by Stripe and never stored on our servers.

5. Your Rights (GDPR/CCPA)

Depending on your location, you may have rights to: access your data, request deletion, correct inaccuracies, export your data, and opt out of certain data processing. Contact us to exercise these rights.

6. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your information as long as your account is active or as needed to provide services. Transaction records are retained for 7 years for tax and legal compliance. Identity verification documents are retained per AML/KYC requirements.

8. Children's Privacy

Our platform is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.